Privacy Policy

01 Introduction

This policy applies to information collected through our website and any forms, such as our contact form, hosted on it. It does not apply to information collected offline or through other channels, such as in-person events or phone calls, unless stated otherwise.

02 Information We Collect

We collect the following types of information:

1. Information you provide directly — such as your name, email address, and message when you fill out our contact form, or any details you share when reaching out to us by phone or email.
2. Automatically collected information — such as your browser type, device type, and general usage data, which may be collected through standard web server logs or font-loading services used on this site.

We do not knowingly collect sensitive personal information such as financial details through this website.

03 How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, messages, or requests submitted through our contact form
• Communicate with you about our programs, volunteering opportunities, or partnerships, where relevant
• Improve our website and the experience of our visitors
• Maintain the security and proper functioning of our website
• Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

04 Cookies & Similar Technologies

This website may use minimal cookies or similar technologies required for basic functionality. We do not currently use cookies for advertising or cross-site tracking. You can control or disable cookies through your browser settings; doing so may affect some website features.

05 Third-Party Services

This website loads web fonts from Google Fonts to display its typography. Google may process certain technical data, such as your IP address, when these fonts are loaded. We encourage you to review Google's own privacy practices for more information. If we link to any donation platforms or other third-party services in the future, those services will have their own privacy policies governing the information you provide to them.

06 Sharing of Information

We do not share your personal information with third parties except:

• With trustees, staff, or volunteers of the Trust who need the information to respond to your enquiry
• With service providers who help us operate this website, under appropriate confidentiality obligations
• When required to do so by law, regulation, or a valid legal request
• To protect the rights, property, or safety of the Trust, our staff, or the public

07 Data Security

We take reasonable measures to protect the information you share with us from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

08 Data Retention

We retain personal information for as long as necessary to respond to your enquiry, fulfil the purposes described in this policy, or comply with our legal and reporting obligations as a registered charitable trust. When no longer needed, information is securely deleted or anonymised.

09 Your Rights & Choices

You may contact us at any time to:

• Ask what personal information we hold about you
• Request a correction to inaccurate information
• Request that we delete your personal information, subject to any legal or record-keeping obligations
• Withdraw consent to be contacted for communications you previously agreed to receive

To exercise any of these rights, please reach out using the contact details below.

10 Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

12 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us: